What are our telephone needs for the organization? They might include:
a phone that rings in the studio when called during business hours;
automated voice mail for unanswered calls;
call forwarding;
individual voice mail accounts;
remove access to voice mail;
24 hour availability for technical and content issues;
public information recordings;
accounts for governance, administration and staff;
multiple lines;
call transfer;
conference calls;
automatic routing of calls;
time based availability;
call in-show audio routing for live and recorded productions; and
call out-show audio routing for live and recorded productions.
Much of these services can be provided by a combination of VOIP systems and off the shelf software.
What's the next step?
- John Cumming
MCTV15 has a Skype account ( mctv15 ) with SkypeIn, SkypeOut and voice mail. This allows calls to/from landlines and mobiles. This costs $108 / year with 3,000 minutes/month of any time SkypeOut to the USA and Canada. - John Cumming
PrettyMay is a Skype software based private branch exchange (PBX) system. PBX's are the most powerful type of business telephone systems available. PrettyMay uses Skype to provide up to 30 concurrent telephones lines, 500 extensions, voice mail, auto-attendant, IVR, call route and call recording. Regular phones can be used to make and receive calls via PrettyMay. - John Cumming
As of Fri August 15th, 2008, I was able to negotiate a 50% discount on the PrettyMay software license and successfully purchased the software. The 50% discount represents a $250 saving. - John Cumming
Skype and Pretty May Setup
MCTV15's skype number is 530 554 2159. When that number is called it is picked and handled by Pretty May PBX system.
Script / Call flow for Pretty May
welcome:
Thank you for calling Siskiyou Media Council and MCTV15.
If you know your parties extension you may enter it at any time
or press the pound key for our names directory.
Please choose from the following 7 options:
Press 1 for hours of operation and location of our studio and office
Press 2 for information about public access television and show submission guidelines
Press 3 for MCTV15 Television Schedule information
Press 4 to report any problems with reception of MCTV15
Press 5 for current announcements
Press 6 to be connected with Studio COS
Press 7 to leave a comment
Press 8 for live call in Option 1
MCTV15 Studio COS is located on the Weed campus of the College of the Siskiyous. The office and television studio is in the Learning Resource Center Room 2.
Office hours are Tues - Thur 10am - 2pm
Studio hours are Tue 10am - 10pm depending on shooting schedule.
Please check website at mctv15.org for shooting schedule specifics.
Press * to return to main menu. Option 2
MCTV15 is the public access television station that serves the communities of Weed, Mt. Shasta and Dunsmuir as well as the un-incoprated areas of South Siskiyou County. Our signal is available 24 hours a day on Northland cable television channel 15. Residents of our communities can submit DVD programming for cablecast on channel 15 free of charge. People outside of Siskiyou County need to find a local sponsor or pay a small airing fee. Follow the instructions on our website at mctv15.org for further submisson guidelines.
Press * to return to main menu. Option 3
MCTV15 cablecasts a variety of local and sponsored programming 24 hours a day on Northland Cable TV channel 15 serving southern Siskyou County. Our community bulletin board appears on Channel 15 from noon - 1 PM daily. Local government meetings appear live at their normally scheduled times. Complete TV Schedule information is always available on our website at mctv15.org.
Press * to return to main menu.
... Option 4
To help us serve you better, please include date, time and a brief description of the problem you notice with any Channel 15 broadcast. Your report helps us to timely resolve any problems.
Press * to return to main menu. Option 5
Volunteers can check the studio schedule at mctv15.org home page. Our next Orientation Night is Tuesday, September 16th from 7 - 8:30 PM
Press * to return to main menu. Option 6
Ring 938-5910 Option 7
Your comments are very important to us. Thank you for taking the time to provide some feedback which we may use for marketing purposes. If you would like us to get back in touch with you please leave your name and phone number or email address and our staff will respond at their earliest convenience.
Press the * to return to the main menu. directory
Name
Extension
Deborra Brannon
918
Audra Gibson
941
John Cumming
942
Kathy Blevins
943
Mountain Community Television-Channel 15, Inc.edit Studio COS / LRC 2 | 800 College Ave, Weed, CA 96094 | Phone: 530-471-5910 | info[at]mctv15.org
